July 13, 2021

10 Best HVAC Dispatching Tips for Better Field Service Management

Knowing that your business is operating efficiently thanks to HVAC scheduling can save you time, money, and stress. Learn these 10 best HVAC dispatching tips!

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June 25, 2021

Top 10 Benefits of HVAC Field Service Management Software to Get the Best HVAC Leads

Field service management software can help you keep track of the various moving parts of your company and automate processes. Here are only a few examples of how field management software can increase your HVAC company’s leads.

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May 11, 2021

Top-8 Plumbing Business Management Tips

Plumbing service management software can help prepare your company for growth and assist you in automating tasks that are currently manual.

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May 6, 2021

How to Attract and Manage Field Service Contractors

Check some tips for attracting top talent and integrating employees into your workforce.

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May 6, 2021

Most Important Field Service Management Metrics to Track

Tracking KPIs allows your organization to collect important data and shows you whether or not you are hitting your business goals.

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April 19, 2021

How to Grow Your Field Service Business

Field service businesses such as local plumbers, HVAC providers, repair services, or cleaning services must juggle many moving parts to be successful. From booking and managing appointments to dispatching the right field service members, growing a service business requires hard work.

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April 16, 2021

6 Ways to Improve Your Field Service Business Operations

Business owners are constantly under pressure to ensure their business not only survives but thrives. Following such a difficult year, it’s even more important now that business owners have the right tools at their fingertips to help their companies operate efficiently.

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April 15, 2021

What Is Field Service Management (FSM) Software?

With over 20 million field service technicians throughout the world, it’s safe to say these types of industries aren’t going away any time soon. Running this type of business on your own can be equal parts challenging and rewarding.

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April 14, 2021

We’re Excited to Announce Our New Partnership with QuickBooks Online!

Our franchise management tool will be fully integrated with QuickBooks to save time and money for franchisees!

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April 9, 2021

How to Choose Business Management Software for Your Company

Running a business isn’t for the faint of heart. It requires patience, attention to detail, and an undying commitment to running your company as efficiently as possible. As your business grows and evolves, you must have business process management software to unify your processes to ultimately run a smoother, healthier company.

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January 13, 2020

Easy Lead Acquisition

How does serviceminder.io help with lead acquisition? By letting you point a form on your website or any of the popular landing page hosting sites such as Gravity Forms, you can feed leads directly into serviceminder.io.

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November 5, 2019

Automate Your Brand's Operating System

When someone buys a franchise, a significant part of what they are buying is your franchise's process. This covers everything from how to get leads, how to sell to them, what you sell and how you track the results. They are essentially buying an "operating system" for a business. Your operating system can be as simple as an operations manual that describes how to do all of these things or a mix of process and technology. The more you implement and automate with technology, the easier it will be to implement as well as monitor and track the results of the franchisee.

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October 24, 2019

Your Best Customer May Already be in Your Database

If you have a customer database that is just sitting there, only to be utilized for accounting and records keeping, then you are certainly missing out. In fact, it may be due to the operating system you utilize for your home services business. What if your most valuable customer is one that you performed home services for six or seven years ago but you don't even know it due to lack of customer and lead nurturing? That's where serviceminder.io comes in.

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September 5, 2019

The serviceminder.io App

Yes, we have an app! And the best part is it's designed for the guys in the field and the owner and sales guys.

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July 11, 2016

Building an Automated Marketing Pipeline

Does everyone that calls you book a job? Probably not - they probably reconsider on their own, realize the err in their ways and call you back later, right? Yeah, probably not. You need to be proactive in reaching out to these leads and convert as many of them as you can or you are leaving money on the table.

Every lead that contacts you costs you something. If you have a process to convert more of them into customers, your revenue per lead will go up, which puts more money directly into your pocket. So it makes sense to continue the conversation with prospects.

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June 20, 2016

Every Business Wants More Business

Every business wants more business. Even if they say "we have too much business" all they are really saying is once they have their current growth spurt figured out, they will want more business.

How do you get more business? Marketing.

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May 17, 2016

A Picture Is Worth a Thousand Words

Have you ever had a customer call with a problem that you're pretty sure you can take care of but it's kind of hard to tell from their description? The customer just wants their problem solved but you need to make sure that you price it right or that you can even commit to doing the work. Sometimes words just aren't enough to communicate. Sometimes a picture is worth a thousand words.

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May 1, 2016

Why You Can't Afford to Ignore Digital Marketing

In this guest post from our latest integration partner Signpost, learn from Jenny Hayward how you can be more effective with your digital marketing strategy.

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April 22, 2016

Manage By Data, Not Hunches

When you head to the Walmarts to make a major purchase, you've researched the brands, the features, the costs and so you know you're getting a good deal.

Why don't you put that much research into running your business?

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February 10, 2016

Integrating with Infusionsoft

Sure, serviceminder.io's got a great marketing automation tool called Drips. And built-in is always nice because there's less of a chance data is going to get out of sync.

But Infusionsoft ain't bad either.

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January 31, 2016

serviceminder.io - 4

We're excited to announce our next major release, version 4, available now. With more integration capabilities, marketing automation and reporting than ever before.

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September 20, 2015

Emailing Your Customers and Prospects?

Everybody sends emails to their customers and prospects. Maybe it's related to a proposal or an upcoming appointment. They may have a question about warranty or service. And you probably send those emails from multiple devices. So how do you archive and track all those emails?

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February 16, 2015

Still Downloading Lists of Emails?

You want to do targeted email campaigns. So you go into your CRM, filter the list you want, download it, then switch over to your email tool, upload the list, write and test your message and hit send. Repeat.

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September 30, 2014

Tracking New and Repeat Revenue

Many service businesses rely on regular, repeat revenue from existing customers. It's important to have the tools to track how well your repeat business is doing.

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August 13, 2014

Put Your Best Foot Forward

Running a service business entails a lot more than just showing up and fixing the problem. To win the confidence of complete strangers, you need to look like you know what you're doing and always put your best foot forward.

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August 11, 2014

Subscription Type Services

Some services involve a series of visits. Scheduling and keeping track of each visit can be a real pain. That's why it's important to incorporate subscription services in any scheduling system you consider.

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August 11, 2014

Customer Scheduling Notifications

Customer calls. You make their appointment for "sometime on Tuesday." Sound familiar? Believe it or not, they'd probably like something a little more specific than that...

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August 11, 2014

Web-based Appointment Scheduling

Web-based appointment software is pretty common. There are literally dozens and dozens of service providers that will help you fill up your day with appointments.

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August 11, 2014

Proposal Options

Everybody wants a choice. Even customers. When you're building proposals, it's important to have the ability to give your customer the choices they want.

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